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Frequently Asked Questions
How do I remove the "Powered by Zoho" footer in my form?
This footer will be automatically removed once you upgrade your subscription to any of our paid plans.
Can I upgrade my subscription to a higher plan?
Yes, you can upgrade to a higher plan from your current plan. To upgrade, log in to your Zoho Forms account, click on the Subscription link, and upgrade to the desired plan as per your requirements. Learn more
How do I renew my subscription?
Your credit card will be automatically charged on the next renewal date unless explicitly informed by you. In case of cancellation due to any payment failure, login to your Zoho Forms account again and upgrade to your desired plan. Learn more
Can I add users to my Zoho Forms' organization?
Yes, you can add users to your Zoho Forms organization if you are subscribed to the Standard plan or higher. If your organization has more than 100 users, contact sales@zohocorp.com for a customized plan.
For how long can I use the Free Plan?
Zoho Forms' free plan is free forever. You can continue to use it as long as it meets your requirements. To know about all the features that come under our free plan, check our plan comparison page.
How do I increase the submission limit on my current plan?
The limit on the number of submissions depends on the plan you are subscribed to in Zoho Forms. To increase the number of submissions allowed in your current plan, you can purchase a monthly or yearly submission addon by clicking the Subscription link.
How do I increase the storage space on my current plan?
Your storage space limit depends on the plan you are subscribed to in Zoho Forms. To increase the storage space in your current plan, you can purchase a monthly or yearly storage addon by clicking the Subscription link.
How do I downgrade my account to a lower plan?
To downgrade your plan, log in to your Zoho Forms account, click on the Subscription link, click Change Plan under Manage subscription, and downgrade to the desired plan as per your requirements. To cancel your subscription and move to the Free plan, click on the Downgrade button under the Free plan. Learn more